Below is a list of questions & answers about Wackers
We have 2 Branches
- 13 Section street, Paarden Eiland, Cape Town
- 29 Montague Drive, Montague Gardens
Feel free to stop at the Branch most convenient for you.
Yes Wackers is a specialist workshop we specialise in the VW / Volkswagen and Audi brand, we have all the specialised tooling, equipment and most important of all the staff whom have the expertise and knowledge to take care of your Volkswagen / VW, Audi brand, most Volkswagens / VW and Audi’s can’t be worked on provided the special tools and equipment are at hand, so you can be sure we can sort your Volkswagen / VW and Audi out with the proper tooling and equipment that we have this is why we are a specialist workshop and not a general service repairer, ask yourself can your general workshop do gearbox services and repairs such as tiptronic, multitronic, engine overhauls, aluminium welding, these were just basic questions if they can’t answer yes to all the above you’re not at a specialist workshop.
We Service all Audi’s & Volkswagens / VW 2000 Year Models Onwards which includes these listed below:
VW Polo, Vivo, Maxx, Cross Polo, VW Beetle, VW Touran, VW Touareg, VW Caddy, VW Amarok, VW T5 Kombi, VW Scirocco, VW Passat, VW Jetta 1,4,5,6,7, Golf 1,4,5,6,7, Citi Golf, Golf GTI,Tdi, Audi B6, Audi B7, Audi A1, Audi A3, Audi A4, Audi A5, Audi A6, Audi A7, Audi A8, Audi RS3, Audi RS4, Audi S4, Audi TDI, Audi Allroad, Audi TT, Audi 1.8T, Audi 2.0, Audi FSI, Audi TFSI, Audi, 2.0T, Audi 2.4, Audi 2.8, Audi Quattro, Audi 3.0, Audi 3.2,
We are affiliated to the following:
- SA Warranties
- 360 Plus
- Liquid Capital
- MY WAY
- Innovation Group
Yes we accept the following Cards:
- Master Card
- Visa Card
- Diners Card
- Amex Card
- Nedfleet Card
- First Auto Card
- Stannic Card
- Absa Fleet Card
- Wesbank Card
Minor Service Intervals Listed Below:
- 15000 Kilometres
- 45000 Kilometres
- 75000 Kilometres
- 105000 Kilometres
- 135000 Kilometres
- 165000 Kilometres
- 195000 Kilometres
- 225000 Kilometres
Major Service Intervals Listed Below:
- 30000 Kilometres
- 60000 Kilometres
- 90000 Kilometres
- 120000 Kilometres
- 150000 Kilometres
- 180000 Kilometres
- 210000 Kilometres
- 240000 Kilometres
Wackers offers a one year or 20 000 kilometre guarantee on all new parts and workmanship, auto electrical work and auto electrical parts that have been refurbished only carries a three month 5000 kilometre guarantee. There are also times were mechanical parts can be repaired and a usual three months or 5000 kilometre guarantee will also be standard.
NB: Please note Wackers cannot be held liable for any consequential damages resulting in part failure as we are not the manufacturers of the parts, and guarantees are exposed to whichever arrives first, kilometres, months or year.
No Wackers opens at 7am Monday to Friday and accepts cars until 10am for same day servicing, should additional work be required our office will inform you that your car might only be ready by the following day.
Yes we will never go ahead with any additional work on your vehicle without contacting you first.
Yes we do have insurance against faulty workmanship and part failure after the client has collected there vehicle.
NB: Please note the insurance doesn’t cover consequential losses incurred.
Wackers is a specialist workshop specialising in Volkswagen / VW & Audi. So at Wackers can buy in bulk thus passing the DISCOUNT on to our clients were as a general workshop cant do this because there are to many different car brands out there.
Yes we are BBEEE Level four compliant.
Timing belts/cambelts are usually replaced listed below
most VW / Volkswagen and Audi belts are replaced from 75000 kilometres, 90000 kilometres,120000 kilometres and 180000 kilometres
Depending on which VW / Volkswagen or Audi product you drive if you are unsure you may email us or give us a call and we can assist you
PLEASE REMEMBER TIMING BELTS / CAMBELTS ARE USUALLY GUARANTEED FOR A PERIOD OF FIVE YEARS. A CAMBELT / TIMING BELT REPLACED BEFORE IT BREAKS WILL ONLY COST YOU LESS THAN 10% OF WHAT IT WILL WHEN IT BREAKS AND USUALLY MORE IF THE VEHICLE IS TURBOCHARGED.
We have lots of Special deals on Major and Minor Services on Audi and VW, but that is definitely not all we do.
Below is a list of what we do:
Yes we do diagnostics we do not charge for basic diagnostics (plug in and have a look) we only charge should we need to strip and trouble shoot depending on the fault code.
We have the right tools & equipment to service and repair your VW & Audi
So contact us and let’s get those repairs started.
Yes, we have a driver whom can drop you off at work or your home and collect you later when your vehicle is ready we usually travel + – 10-kilometre radius from either our Paarden Eiland branch or our Montague Gardens branch.
Well Wacker is our surname we just added the “S” as we are a family operated company.
Wackers was established in 1990 and has serviced, repaired, overhauled engines & gearboxes to thousands of Volkwagen’s & Audi’s in the Western Cape.
Wackers offers a 3% discount before V.A.T on our service specials provided that the Wackers logo is still displayed on the rear of your vehicle when you bring it in for the following service.
Wackers Opens at 7am Monday – Friday & closes at 5pm Monday – Thursday & 2:30pm on Friday afternoon
Wackers contracts Gardens Breakdown Service who use a lowbed truck to lift your vehicle so that no damage is done to your vehicle on collection.
Did you know that if your vehicle has comprehensive insurance, your insurance company usually tows your vehicle in for free !!!
Usual towing inn fees cost around R800.00 for + – 10 kilometres to our Wackers workshop which we pass onto you at the trade price we receive.
Yes your car will be stored and locked up inside our workshop we never leave clients cars outside at risk.
We specialise in VW and Audi, so we can definitely help.
Contact us with more info, or stop at our nearest branch and one of our technicians will assist.
We have the right tools & equipment to service & repair your VW & Audi.
Yes we can sort out your overheating problem.
Definitely, listed below are the engine cc we work on
- 1.9 TDI
- 2.0 TDI
Wackers specialises in all sorts of diagnostic problems.
We do :
- TCU errors and repairs.
Yes we do service other makes of vehicles
- Hyundai ,ETC.